Smell gas? Do this first.
- If you can reach it safely, close the gas supply valve. Do not let this delay you.
- Do not switch anything on or off, and keep flames away.
- If it is safe, open doors and windows. Get everyone outside and stay outside.
- From outside, phone your gas supplier. If the smell is strong, or there is fire, call the City's emergency number, 021 480 7700 (107 from a landline).
- Do not use the gas again until a registered gas installer has checked it.
Which plumbing service do you need?
Six jobs, six pages. Each page says what the job involves and what moves the price. If yours does not fit neatly, request a quote and describe it in your own words.
- Water coming through right nowEmergency plumberThe first steps to take, and how to tell an emergency from a job that can wait a day.See emergency steps
- A drain that will not clearBlocked drainsWhich drain is blocked, and how it is cleared.Get a drain cleared
- A leak you cannot seeLeak detectionHow hidden leaks are found, and how to check your own water meter.Find the leak
- No hot water, or a dripping geyserGeyser repair or replacementRepair or replace, and what a compliant installation includes.Sort the geyser
- Gas and solar hot waterGas and solar geysersSafety rules for gas, and repairs and fittings for solar geysers.Get gas or solar help
- A bathroom renovationBathroom plumbingThe plumbing side of a renovation, and the order the trades should come in.Plan the plumbing
Call 060 086 9889 or request a quote. Free to request. No obligation to go ahead.
Not sure what it is?
Match what you are seeing to the most likely job. This is a starting point, not a diagnosis. The plumber works out the real cause when they look.
| What you are seeing | Most likely service |
|---|---|
| Water coming through a ceiling or wall, or a pipe that has burst | Emergency plumber |
| A sink, bath, toilet or outside gully that drains slowly or backs up | Blocked drains |
| A damp patch, mould, a water bill that keeps rising, or running water with every tap closed | Leak detection |
| No hot water, or water dripping from the geyser | Geyser repair or replacement |
| A gas geyser or hob that is not working, or a solar geyser that no longer heats | Gas and solar geysers |
| You are moving a basin, toilet or shower, or renovating the bathroom | Bathroom plumbing |
What does it cost?
It depends on the job. Our page on what a plumber costs shows published ranges with each source named, so you can tell whether a quote is in a sensible region.
Where do we work?
Requests are taken across Cape Town, Somerset West, Strand and Stellenbosch. See where we work for every region and suburb, or read the guides for plain answers before you ask.
Call 060 086 9889 or request a quote. Tell us the suburb and we take it from there.