Gardens, Tamboerskloof, Oranjezicht, Vredehoek, Higgovale and Devil's Peak Estate
These suburbs are covered, and none has its own page, so give your suburb and street in the form. Water pipes were replaced in Gardens and Oranjezicht in early 2026, according to a Tygerburger report of 30 March 2026. That was the City's work on its own network. A fault inside your building is for a plumber.
Woodstock, Salt River and University Estate
All three are covered. If you live in a terrace or a shared building, the shared-sewer section below is the one to read first. Say in your request whether the problem affects only your property or the neighbours too.
Cape Town city centre, the Foreshore, De Waterkant, Bo-Kaap, Zonnebloem and Walmer Estate
These are covered as well. For a burst main or a sewer overflow in the street, report it to the City. For a fault inside a flat or office, request a quote.
Gardens, Woodstock or the city centre? Phone 060 086 9889, or use the quote form.
Whose pipe is a sewer shared by neighbouring houses?
A shared sewer can still be private, and location alone does not decide who is responsible. The City's by-law deals with blocked private sewers, including shared ones. Our guide on who clears a blocked drain, you or the City explains section 5 in plain words.
In a terrace or a block, describe what you see. Note how many fixtures are slow, whether neighbours are affected, and whether the problem is inside or outside the building. In the City's guidance, a registered plumber looks after private property and the City looks after the street.
Where do I report a burst main in the city centre?
Ring the City: 0860 103 089, and follow the prompts. The City also takes SMS on 31373, email at water@capetown.gov.za and requests at capetown.gov.za/servicerequests. Give the street address and write down the reference number.
Water pouring in? Request an emergency plumber quote. For a slow leak, a damp wall or a high bill, see leak detection. Keep people and pets away from suspected sewage and avoid contact. Stop using the affected toilet or drain. The City says blocked and overflowing sewers can be dangerous to your health.
What else can I ask about in the City Bowl?
Flats, terraces and houses draw on the same list. Geyser repair or replacement and bathroom plumbing are the planned jobs. Browse everything at plumbing services, and check what a plumber costs for ballparks. Towards the sea, plumber in the Atlantic Seaboard covers the coast, and towards the south plumber in the Southern Suburbs covers Observatory and Mowbray. Other areas are on where we work.
Questions people ask
Does a City pipe replacement in my street affect my own plumbing?
The City's replacements are on its own network in the street. A fault inside your property is for a plumber.
Check the City's service notices for works near you.
Whose pipe is a sewer shared between neighbouring houses in Woodstock?
A shared sewer can be private, and location alone does not settle who is responsible. The City's by-law covers blocked private sewers.
Read the guide linked above, then describe what you see in your request.
Who do I report a city-centre sewer overflow to?
The City of Cape Town. Phone 0860 103 089, follow the prompts, or SMS 31373, and keep your reference number.
Email is water@capetown.gov.za and the portal is capetown.gov.za/servicerequests. Photos can go with either.